Customers today are more demanding. They want better service, a quicker response and more flexible and extensive product offerings. These needs can be met with a more efficient and innovative application process which is enabled by using a toolset like CreditFlow.
CreditFlow is a flexible and innovative Business Process Management Suite built on a Service-Oriented Architecture and tailored specifically to streamline the customer acquisition process. CreditFlow will automate the application process, connect all of the people and systems involved in the process and meet the end-to-end needs of your unique application process.
Key Features
- A multi-product solution supporting loans, credit cards, auto, and other financial products both for retail and commercial business markets
- Supports all channels (e.g., branch office, call center, dealers, Internet direct)
- Supports full range of banking/lending services (e.g., origination, marketing, up-sell/cross-sell, limit renewals, monitoring, collections)
- Supports international use with out-of-the-box multi-language support
- Provides for easy integration with other system applications and in-house services
Key Benefits
- Automate as much of your business process as possible, from the beginning to the end
- Provide immediate, real-time notification and feedback to all people and systems involved in the process including customers, employees and external parties
- Ensures the fastest possible processing by routing activities directly to the person or system needed to complete the next task – this includes external partners and third parties
- Reduce costs and improve utilization of employees
- Quick change and adaptation to meet the market needs
- Differentiate business units, strategies, products, ways of doing business
- Consistency across company and external parties ensures best practice and regulatory compliance
- Constant control of your business process using escalation, notification, time-out features and online work list, search and monitoring features provided by the CreditFlow Web Front End, which is localizable in many languages
- Integrate your application process, with your front and back-end systems and those of your customers and third parties
Click here to download the CreditFlow for Acquisition product sheet
Click here to download the CreditFlow for Collection product sheet
Click here to download the CreditFlow Reporting product sheet